Timberlake Animal Hospital respects the privacy of its patients and clients. Below is our privacy policy.
Information We Collect
We may collect personal information from you when you visit our website, contact us through our website, or use our services in the office. The types of personal information we may collect include:
- Name, address, and contact information (phone number and email address)
- Pet’s name, age, and medical history
- Payment information (credit card or bank account information)
How We Use Your Information
We use your personal information to provide you with veterinary services and to manage our business operations. Specifically, we may use your personal information for the following purposes:
- To communicate with you regarding your pet’s medical care
- To process payments for our services
Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- To provide you with veterinary services (e.g., sharing your pet’s medical history with a specialist or referral hospital, or when transferring records at your request)
- To process payments for our services (e.g., sharing your payment information with our payment processor)
- To comply with legal obligations (e.g., sharing your information with law enforcement or regulatory authorities)
Third-Party Websites
Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices or content of these websites.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page periodically to review any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at 434-239-4475.